Refund policy

If you would like to request a refund for outstanding credit balances on your account, please follow the process below to ensure proper handling and timely processing of the requested refund:

Please call Florida Orthopaedic Institute’s business office at (813) 978-9700 ext. 6052 to begin the process of requesting the refund.

Upon acknowledgement by business office personnel, the account in question will be reviewed in detail prior to processing the refund. After we process the refund, it can take your bank up to 30 days to release the funds to you.

*Note – If it is determined that there are other outstanding balances on the account apart from the charges in question, the requested refund will be reduced by such amounts and processed accordingly.