I have had several procedures done at this location and every time I have been treated with the best possible care by everyone at the location. I would highly recommend anyone that needs a procedure to visit the Florida Orthopaedic Institute on Telecom. I greatly appreciate their kindness and understanding of my condition and their ability to always go above and beyond my expectations. I will return to them if needed without question in the future.
I like the way I was treated. The entire staff made me feel very comfortable and was very nice. The doctors were very professional. I would recommend them.
My experience has been great! The staff is so friendly and helpful from the front to the back of the facility. My therapist is so kind and caring. He set goals for me to accomplish. We work every minute that I am with him. He pushes the patient to reach their goals. I really feel great and relieved each time I leave. My back pain has really improved. I am challenged to work on exercises outside of the facility at home. There is little or no wait time to see the therapist.
I was able to make an appointment on short notice and it fit my schedule. The people on the phone were professional and helpful. I did not have to spend much time in the waiting room. The intake forms were on a tablet with easy to follow instructions. I was there to have a broken ankle x-rayed. The tech staff was professional. I liked my doctors a lot. They were thorough in their explanations and did not rush me out the door.
I have been a patient of FOI since 2007. I have had 5 surgeries with different surgeons. Dr. Mighell repaired my left rotator cuff. Dr. Gustke replaced both of my knees. Dr. Small replaced my neck fusion, removed a battery pack for a bone growth stimulator and will add to my lumbar fusion. These three surgeons are the best in my opinion and Florida Orthopaedic Institute is the only place I will go for orthopaedic problems. Actually, FOI was recommended to me by a surgeon in Virginia. Keep up the good work. Thank you all, from appointment desk to front desk of doctors’ areas to the doctors.
Everyone was very courteous and professional. I didn’t have to wait long. I would recommend Florida Orthopaedic Institute to anyone having orthopedic problems.
The check in and x-ray process are very timely and smooth. The wait to see Dr. Mighell was short today. I first saw Dr. Neeley who has never seen me and was helpful with the changes in my shoulders since my last visit two years ago. Dr. Mighell came in after and reviewed my case and recommendations. I got shots in both shoulders by Dr. Neeley and there was minimal discomfort. Anyone who has had cortisone shots knows it can be painful, but never in this office.
I visited with Dr. Frankle about shoulder pain I was having. The office was run very efficiently, with x-rays being taken shortly after my arrival. I did not have to wait long to see the doctor. He was thorough and I felt he took plenty of time with me. He was clear and honest about surgery being an option, but not the best option for me. For my issue, we are going to try rest and physical therapy.
This is a very efficient and professional organization. I am very pleased with the attention and the care I have received. Everything from the imaging, to the doctors, to the physical therapy. My husband also had a knee replacement surgery at the same time that I broke my ankle and Florida Orthopaedic Institute has helped us both to bounce back and heal. Great organization.
Check-in was easy. Everything was done on time per the appointment schedule and staff were thorough in their instructions both prior to and the day of for the MRA of my shoulder. Was happy to get in and get out as scheduled. Thanks!
Florida Orthopaedic Institute is the absolute best. I won’t go to any other practice. The doctors and the staff in all areas are awesome, kind and caring.
Highly recommend FOI, Dr. Gasser, APRN Elio Hernandez and my PT Team, Joel and Net. This was my first major injury (torn meniscus, MCL and ACL) resulting in surgery and I was so nervous. Dr. Gasser and Elio Hernandez got me in that morning. The office staff worked quickly to get my referral that morning from my Primary Care Provider. They recommended PT for four weeks to strengthen the muscles around and wait for the MCL to possibly heal itself. This made my recovery and surgery so much better. Because of their expertise to wait, the MCL healed and only needed surgery on my ACL and meniscus. I am now six months out and have started to run a little bit in PT and feel almost back to ‘normal’. The FOI PT office staff and therapists at the Telecom location were great too! Their office staff was always friendly and greeted my by name. Hilary always checked in with me and helped me with insurance and scheduling. Gerrica helped with lots of insurance and PCP questions and referrals too! Joel and Net were great. They knew exactly how to help me move through the steps needed to accomplish the goals I wanted. It will be bitter sweet when the time has come to not go anymore because they all have been a major impact in my life and part of my every day routine. I can’t say it enough. I highly recommend FOI!
“All the staff and doctors were friendly and professional. They took time with me, also gave me enough time to answer all of my questions. They seemed to actually care about my health problems. I really feel at ease and trust the staff and doctors when I visit the Telecom office.”